HP Officejet 5610 - Print a self-test report

background image

Print a self-test report

If you are experiencing problems with printing, print a self-test report before you
replace the print cartridges. This report provides useful information on several aspects
of your device, including your print cartridges.
1.

Load letter, A4, or legal unused plain white paper into the input tray.

2.

Press

Setup

.

3.

Press

2

, then press

6

.

This selects

Print Report

and then selects

Self-Test Report

.

The HP All-in-One prints a self-test report, which might indicate the source of the
printing problem.

4.

Make sure the lines of color extend across the page.
If the black line is missing, faded, streaked, or shows lines, this might indicate a
problem with the black or photo print cartridge in the right slot.
If any of the remaining three lines are missing, faded, streaked, or show lines, this
might indicate a problem with the tri-color print cartridge in the left slot.
If the color bars do not appear as black, cyan, magenta and yellow, you might
need to clean the print cartridges. For more information, see

Clean the print

cartridges

. If the problem is not resolved, you might need to replace the print

cartridge. For more information on replacing print cartridges, see

Replace the

print cartridges

.

Note

For examples of test patterns from normal and malfunctioning print

cartridges, see the onscreen

HP Image Zone Help

that came with your

software.

User Guide

77

Maintain your HP

All-in-One