HP Officejet 5610 - Case G: Fax line shared with computer modem (no voice calls received)

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Case G: Fax line shared with computer modem (no voice calls received)
If you have a fax line on which you receive no voice calls, and you also have a
computer modem connected on this line, set up your HP All-in-One as described in
this section.
Since your computer modem shares the phone line with your HP All-in-One, you will
not be able to use both your computer modem and your HP All-in-One
simultaneously. For example, you cannot use your HP All-in-One for faxing if you are
using your computer modem to send an e-mail or access the Internet.

Back view of the HP All-in-One

1 Telephone wall jack
2 Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port
3 Computer with modem

To set up your HP All-in-One with a computer modem
1.

Remove the white plug from the port labeled "2-EXT" on the back of your HP All-
in-One.

2.

Find the phone cord that connects from the back of your computer (your
computer modem) to a telephone wall jack. Disconnect the cord from the
telephone wall jack and plug it into the port labeled "2-EXT" on the back of your
HP All-in-One.

3.

Using the phone cord supplied in the box with your HP All-in-One, connect one
end to your telephone wall jack, then connect the other end to the port labeled "1-
LINE" on the back of your HP All-in-One.

User Guide

29

Finish

setup

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Note

If you do not use the supplied cord to connect from the telephone

wall jack to your HP All-in-One, you might not be able to fax successfully.
This special phone cord is different from the phone cords you might
already have in your home or office. If the supplied phone cord is too
short, see

The phone cord that came with my HP All-in-One is not long

enough

for information on extending it.

4.

If your computer modem software is set to receive faxes to your computer
automatically, turn off that setting.

Note

If you do not turn off the automatic fax reception setting in your

computer modem software, your HP All-in-One will not be able to receive
faxes.

5.

Set the

Auto Answer

setting to

On

.

For information on changing this setting, see

Set the answer mode

.

6.

(Optional) Change the

Rings to Answer

setting to the lowest setting (two rings).

For information on changing this setting, see

Set the number of rings before

answering

.

7.

Run a fax test. For information, see

Test your fax setup

.

When the phone rings, your HP All-in-One will answer automatically after the number
of rings you set in the

Rings to Answer

setting. Then it will begin emitting fax

reception tones to the sending fax machine and receive the fax.